Privacy Policy
How we collect, use and protect your information.
Franco's Mobile Mechanic ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights. By using this website or our services, you agree to this policy.
What we collect
We only collect information you give us or that we need to provide our services, including:
- Your name, phone number and email address
- Your vehicle details (make, model, registration)
- Your service address and the work you request
- Messages you send us through our forms, phone or email
How we use it
- To quote, book and carry out your service or repair
- To contact you about your booking or vehicle
- To send service reminders and respond to your enquiries
- To keep records as required for warranty and tax purposes
Sharing your information
We do not sell your information. We only share it where needed to run our business, such as with parts suppliers, our booking and CRM software, or where required by law.
Data storage and security
Your information is stored securely in our booking and customer management systems. We take reasonable steps to protect it from misuse, loss or unauthorised access.
Your rights
You can ask to see, correct or delete the personal information we hold about you. To do so, contact us using the details below.
Cookies and analytics
This website may use cookies and analytics tools to understand how visitors use the site and to improve it. You can control cookies through your browser settings.
Contact us
For any privacy questions, contact Franco's Mobile Mechanic on 0468 055 912 or info@francosmobilemechanic.com.au.
Last updated: 26 June 2026